Channel Islands Financial Ombudsman (CIFO)
About the Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.
CIFO is the joint operation of two statutory ombudsman roles, established in law by the Financial Services Ombudsman (Jersey) Law 2014 and the Financial Services Ombudsman (Bailiwick of Guernsey) Law 2014.
Who to contact
- Telephone
- 01534 748610
- enquiries@ci-fo.org
- Website
- https://www.ci-fo.org
- Notes
SPECIAL NEEDS
If you require any special assistance to enable you to access our free service, you or your representative are encouraged to use the contact information above to reach a member of our team to let us know how best we can assist you. We want to ensure that you are able to communicate and work with us effectively to have your complaint reviewed. We will make all reasonable efforts to accommodate your needs.
We can provide information on our service in languages other than English. If you want to phone us but prefer to use a language other than English, we can get an interpreter on the line right away.
If you have other accessibility or practical needs, please let us know. We will try to help.
Where to go
- Name
- Channel Islands Financial Ombudsman (CIFO)
- Address
-
PO Box 114
Jersey
- Postcode
- JE4 9QG
Other Details
Availability
- Other notes
COMPLAINTS
Please see the guidance for how to submit a complaint.