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Youth Enquiry Service (YES) The Link

About YES

The Youth Enquiry Service known as the YES Project is a project in the Jersey Youth Service. We provide young people with free confidential, information, advice and counselling. The project is supported by our Charity 'The Jersey Youth Trust'.

Our Services

Please see below some information on the services we provide at YES

Information and Advice

The main part of our service is providing information and advice.

YES can help with:

  • Education and training
  • Employment
  • Family and relationships
  • Health
  • Housing or homelessness
  • Justice and Equality
  • Money
  • Travel
  • Exercise referral
  • Mental Health issues

AND MUCH MORE.

Contact us

Counselling

We provide a free counselling service to young people aged 12 to 25 years old.

Our counselling service at YES is run from our drop in at Eagle House.

Appointments take place during the drop-in hours.

We try our best to find you a counsellor who meets your needs.

For more information about what counselling is and what can be talked about in counselling click here.

The drop-in centre

The YES drop-in is located at Eagle House. Any young person can walk in and speak to a member of the team to access advice and information. If we don’t know the answer we will work with other professionals and agencies to find the information you require.

Pop into our drop-in during our opening times:

  • Monday         14:00 – 19:00
  • Tuesday         14:00 – 19:00
  • Wednesday   14:00 – 19:00
  • Thursday      14:00 – 19:00
  • Friday            14:00 – 18:00
  • Saturday       10:00 – 18:00

What happens when I get in touch?

You can speak to us by phone call, text message, email or in person at our drop-in sessions.

When you make contact you will speak to a member of the YES team, who will be there to support you and answer any question you may have.

Call us on our free phone number: 0800 7350 010
Calling this number there will be no costs on your behalf!

 

Who to contact

Telephone
01534 280530
Free phone number: 0800 7350 010
Mobile: 07797778424
E-mail
yes@jys.je
Website
www.yes.je
Notes

Facebook

Jersey Youth Service | Facebook

Twitter

(20) Jersey Youth Service (@JsyYouthService) / Twitter

Where to go

Name
Youth Enquiry Service
Address
"The Link"
Eagle House
La Colomberie
St. Helier
Jersey
Postcode
JE2 4QB

Time / Date Details

When is it on
We are open Monday - Thursday 14:00 - 19:00, Fridays 14:00 - 18:00 and Saturdays 10:00 - 18:00

Other Details

Costs

Cost(s)
Free

Availability

Age Ranges
14 - 25 Years
Referral required
No
Referral Details

You may self refer of be referred by someone else i.e. parent/friend/other agency.

Other notes

If you have an emergency and require immediate help, please phone the emergency services on 999

If you are calling because you are concerned for yourself or for someone you know, please contact the Children and Families Hub on 01534 519000

If you are under nineteen and would like someone to talk to please contact NSPCC Childline on: 0800 1111

If you have a concern about coronavirus please contact the helpline on: 01534 445566
Otherwise, please go to our Get In Touch page to send us a message.

 

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