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Veterans Welfare Service (VWS)

About the Veterans Welfare Service (VWS) 

The VWS helps veterans with welfare issues such as: 

  • housing problems and accessing emergency accommodation
  • completing Ministry of Defence compensation and pension forms
  • raising issues and concerns with States departments and parishes
  • applying for financial assistance

Who the VWS can help

The VWS helps all veterans, their families and dependants.

You are considered a veteran if you have served in HM Armed Forces, regular or reserve, including:

  • National Servicemen
  • Former Polish forces under British command 
  • Merchant Mariners who have seen duty in military operations (eg the Falklands conflict)

Veterans UK free helpline and website

If you are a veteran needing advice, you can also contact the free veterans UK helpline on +44 (0) 8081 914218 (Monday to Friday, 8am to 5pm), or visit the Veterans UK website.

Dedicated helpline staff offer advice on:

  • war pension scheme
  • armed forces compensation scheme
  • armed forces pensions
  • medals
  • service records
  • statutory benefits
  • emergency accommodation

Armed forces compensation on GOV.UK

Armed forces compensation forms on GOV.UK

Pensions for veterans on GOV.UK

War Pension Scheme on GOV.UK

Who to contact

E-mail
08081 914218 (Monday to Friday, 8am to 5pm)
Website
https://www.gov.uk/.../veterans-uk

Where to go

Name
Veterans Welfare Manager for the Channel Islands
Address
Social Security Department
P.O Box 55
La Mottee Street
Jersey
Postcode
JE4 8PE

Time / Date Details

When is it on
Monday to Friday 8.30am - 5pm - Visits by appointment only
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