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Orchid Care Services Limited

-Fully Approved Home Care Provider-

About Us

Orchid Care Services Ltd provides skilled, affordable, compassionate and highly dedicated care. Our mission is to promote Independence, Dignity and Choice.

Orchid Care Services are a Fully Approved Care Provider with The States of Jersey.

At Orchid Care Services we are immensely proud of the work we do supporting families and older people. Client feedback identifies a priority requirement to be having a relationship with the carers “someone we can talk with and look forward to seeing when they visit” and that is what we aim to provide. Being a small team and maintaining a realistic client number we focus on quality rather than quantity, ensuring that clients have a designated and dedicated carer and maintaining a high level of personalised service. We have a proven record of attaining exceptional customer satisfaction by carefully matching caregiver expertise to client need, all while maintaining a culture of compassion.

Our home care services include non-medical care activities such as meal preparation, light household duties, laundry and transportation.

We also administer care services including all aspects of personal care (bathing, toileting and so on) routine checks, administration of medication, feeding, inter-mediate care, palliative care and family holiday respite care. We want our clients to focus on what they can do rather than the problems of what they find more difficult to do.

ORCHID CARE SERVICES

  • Companionship

Some of our clients simply would like some company, our staff are happy to visit and play cards, scrabble, chat and keep the client up to date on Island events and current affairs.

  • Domestic Duties

We can arrange for our staff to do minor household chores; hoovering cleaning and laundry. Staff are often required to cook meals or arrange snacks. Our staff can also do your grocery shopping for you or run other errands.

  • Personal Care

The bulk of Orchid Care Services work is centered around providing personal care. If someone is convalescing after a spell in hospital we can arrange short term care till they are back on their feet or we can provide infinite long term care. Sometimes people start with a complex care package and care is reduced as they get better. Staff do everything from washing, dressing showering and/or bathing to toileting visits and visits to prompt with medication.

  • 24 Hour Care & Respite Care

We are happy to arrange 24 hour care to ensure a client is never alone. 24 Hour Care Packages are flexible and priced according to client needs. They can be subject to change; the first week is often a trial as the exact routine of the client is established and care can reduce as the client gets better. In the case of long term 24 hour care client needs can change as condition deteriorates therefore all packages are individually tailored and under constant review taking feedback from Care Staff and Family into consideration.

Respite Care can be arranged to give families who are someone’s primary care giver a break. These can vary in duration and content and are individually tailored and priced.

  • Transport

Orchid Care Services have wheelchair adapted transport and our Carers can take clients shopping, to hospital appointments or on outings.

ORCHID DOMESTIC CLEANING

In October 2015 we also launched the Domestic Cleaning side of our business. This can really help support older people in their own homes but this service is available to everyone.

Domestic Cleaning Services include everything from Deep Cleaning, de-cluttering and spring cleaning to weekly organised domestic cleaners.

 

If you believe we might be able to assist then contact us today on 07797869119 and have a chat with Tracey about how we can help.

 

Who to contact

Contact Name
Tracey Myles
Contact Position
Manager
Telephone
01534 734293
Mobile: 07797869119 (Tracey)
E-mail
caremanager@orchidcare.je
Website
https://www.orchidcare.je
Notes

Facebook

https://www.facebook.com/OrchidCareservices/

Where to go

Name
Orchid Care Services Limited
Address
The Office, Greenacres
La Rue de L’Eglise
St John
Jersey
Postcode
JE3 4BA

Time / Date Details

When is it on
Office 8.30 a.m. - 6.00 p.m
Time of day
Afternoon
Evening
Morning

Other Details

Availability

Referral required
No
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